SPI services consist of coordinating and handling the pickup, shipping, storage and delivery of personal items. Third-party affiliates such as storage facilities are also used. SPI does not at any time take physical possession of your personal items.
Credit Card Information
All payments must be made by credit or debit card. SPI does not accept payments in the form of checks or cash. You should never provide any SPI representative any checks or cash under any circumstances, unless it is in the form of a tip. Credit card information and payments will be processed through Stripe and/or Square, our third-party merchant provider. SPI will not store your card numbers, expiration dates or card verification numbers. However, the credit card used for registration fees will be kept on file with Square and/or Stripe. This credit card on file will be used to charge any service charges or related fees. You will not be invoiced or notified prior to SPI charging your card on file. You may change the credit card on file by contacting SPI representatives.
In the event that SPI is unable to process your credit or debit card information for any reason, you acknowledge that you remain indebted to SPI until the balance due is submitted by you and received by SPI. Should you fail to pay the remaining balance, SPI reserves the right to retain your belongings until full payment is received. You understand and acknowledge that delayed payments may cause delivery delays and rescheduling fees that may result from rescheduling delivery. Balances for storage services that are not paid within the storage period may result in the holding of the items as collateral until payment; if payment is not received your belongings will be deemed abandoned and may be auctioned.
Packing and Supplies
You are solely responsible for packing any boxes. Our website has packing tips to assist you in packing your boxes; however, you know your belongings better than we do, so it is your responsibility to use your best judgment in packing your boxes.
Each time you register with our site, you will receive a supply pack-it for packing your belongings that consists of a minimum of five (5) boxes and the necessary packing and taping supplies to assist you with packing. Your pack-it materials will be delivered 7 – 10 business days before your scheduled move out. If you require additional supplies, you may order additional supply kits from our website or call.
You are responsible for obtaining the proper packing supplies and boxes prior to your selected pickup date and time for any SPI service.
Each box and each item that does not fit in a box is a personal “Item” for purposes of pricing the SPI services as that term is used below.
Access to Residence Halls
SPI follows and adheres to all terms and conditions of university housing policies as made known to SPI. SPI requires you to accompany SPI representatives at all times while in the residence halls. If for any reason access to residence halls is limited by university policy, it is your responsibility to arrange a pickup and delivery location that SPI can accommodate. This may require you to bring your belongings outside to SPI. All fees and other terms from this Agreement will still apply.
At the time of ordering services, you will be allowed to designate an alternate contact for your order (“Alternate Contact”). Choose your Alternate Contact wisely as this individual will be entrusted with your belongings in your absence, for signing for pickup or delivery, for authorizing the charge for the services to the credit card on file, and for confirming the physical state of your belongings on delivery. Your Alternate Contact can be changed by contacting SPI. SPI is entitled to rely upon the representations made by your Alternate Contact and by identifying your Alternate Contact you hereby authorize them to sign on your behalf to approve credit card charges, transfer custody of your Items, and confirm their delivery and physical state at delivery. You may not dispute or challenge charges or the physical state of your Items as approved by your Alternate Contact.
Our storage services require a pick up and delivery of your Items.
Scheduled Pick Ups and Deliveries
When you place your order for storage, you schedule your preferred pick-up and delivery time and location.
Pick ups and deliveries that are scheduled during a SPI standard move period for a standard SPI campus location are included within the cost of the SPI storage service. However, there are a limited amount of standard moves allotted per pickup and delivery time slot. Students that select their time slot after this number has been met may be assessed a peak time pickup/delivery fee as listed on our website. Schedule your pickups and deliveries as far in advance as possible to help avoid these fees.
We can schedule an “on-demand” pick-up or delivery of your Items, outside of the SPI standard move period within your campus location and/or outside of the standard SPI campus location. However, these on-demand pick-ups and deliveries will result in fees ranging from $50 to $500 depending on date and location and are subject to SUMMER PACK-IT approval based on the availability of moving teams.
You are required to be present at the specified pick-up and delivery location during the scheduled time and date. If you will not be present at pick-up or delivery, the Alternate Contact must be present.
If neither you nor your Alternate Contact is available at the scheduled pickup to provide your Items to SPI, you may be charged an additional fee for rescheduling your pickup as listed at www.summerpackit.com. At your or your Alternate Contact's request, if there is no one present at delivery, SPI may leave your Items outside the scheduled delivery location and SPI's responsibility and liability for your Items terminates at that time. In such case, the SPI representative will sign the delivery form, indicating the physical state of the Items as of delivery, which will be the authoritative statement as to the condition of your Items. You agree and acknowledge that SPI will not be held liable for damage or loss of belongings following delivery by SPI.
You may reschedule a pickup or delivery time. If you reschedule a pickup or delivery time or location with at least seven (7) days advance notice of the scheduled pickup or delivery time, there is no additional charge for the rescheduling; reschedules with less than seven (7) days notice may be charged an additional rescheduling fee as listed on our website. If you reschedule a pickup or delivery time or location with less than 2 business day's notice, SPI will attempt to accommodate your request but may not be able to do so.
Delivery included in “all inclusive” pricing must be within a 10 mile radius of the campus at which the Items were picked up. Delivery outside of said 10 mile radius from campus will be subject to an additional fee as indicated by the pricing schedule on our website.
Your Items will be stored at a third party climate controlled storage facility selected at the sole discretion of SPI. A “climate controlled facility” does not mean the facility is air-conditioned. A “climate controlled storage facility” is a storage facility with ventilation that maintains a reasonable temperature for storage.
Maximum storage period included in storage service pricing for each Item is four (4) months. If you fail to schedule delivery of your Items at least two (2) weeks prior to the end of the 4-month period, you will be charged for an additional four (4) month storage period at the rates listed on our website.
In the event that you do not schedule a delivery date for your Items and SPI is unable to charge your credit card for the additional storage period, and no other arrangements are made with SPI for delivery, pickup or shipping of your Items, the items will be considered abandoned. SPI reserves the right to assume ownership of any abandoned items 10 days post the last date of the standard delivery period for your storage period. Abandoned items may be auctioned or otherwise sold.
SPI cannot receive, deliver, store or ship dangerous Items. You agree that your Items do not and may not consist of any firearms, hazardous or illegal materials as defined by any federal, state, provincial, or local government in the U.S. Liquid Items or other Items that may impose a risk to your or others' belongings may not be stored or shipped. In addition cash, jewelry and collectables may not be stored or shipped.
SPI reserves the right to refuse storage or shipment of any Item that SPI deems illegal, hazardous, and/or that may otherwise damage equipment or other items. SPI reserves the right to open and inspect any package remitted to it for storage or shipping as SPI or any of its agents or representatives deem necessary.
In the case your Items consist of any of the above prohibited items, you assume all responsibility and liability for such Items and any damages or losses that result from your failure to adhere to these service restrictions. You will indemnify and hold harmless SPI for any damages or liability related to any of your Items.
Lost or Damaged Items
SPI's liability to you for any boxed Item is up to the amount of $100 or for unboxed Items, up to $0.60 per pound with a maximum of $100. You agree that the released value of each Item is no greater than $100 and that SPI's liability on any Item is restricted to $100.
SPI will have no liability to you for any Items that do not have clear indications of physical damage to the exterior. SPI will not be liable for internal damage that is concealed within its outer packaging.
Any lost or damaged Items must be reported to SPI within twenty-four (24) hours of delivery. After reporting, you must file a full claim with SPI within ten (10) days after delivery. Claims not filed within ten (10) days post the scheduled delivery time will be considered waived. All completed claims will be processed by SPI and a response issued within 30 days from their receipt. Upon approval of the claim, SPI will disburse the lesser of the following amounts:
- The cost of reasonably restoring the Item to its original condition, up to $100
- The actual replacement value of the Item, up to $100
- For unboxed items: $0.60 per pound moved and stored up to $100 each Item
All damaged Items must be inspected by a SPI representative upon delivery in order to properly inspect and assess the damage. In the case of loss of your Item, you agree to notify the SPI representative upon delivery of the other Items. The missing Items must be noted on the delivery receipt and signed by the SPI representative.
In the case that you are not present during the delivery, the condition as noted on the delivery confirmation as signed by you, your Alternate Contact or the SPI representative will define the existence and extent of the loss or damage.
SPI will have no liability for any damage or loss to the following Items:
- Coins, jewelry, and collectables
- Items of intangible or indefinable value
- Extremely fragile items (e.g. Glass, mirrors, etc.)
- Damage to electronic equipment if not packed in its original manufacturer supplied packaging container and there is no evidence of physical damage or breakage to its packaging container
- Inadequately packed items
- Concealed and/or internal damage
- Unpackaged items, including furniture that is not wrapped and protected
- Minor damage caused by normal handling (including, but not limited to scratches, nicks, & cuts)
- Damage to outer storage containers (e.g. plastic totes, suitcases, trunks, etc.)
- Damage due to natural disasters, acts of terror, acts of warfare, or acts of God
- Damage caused to assembled furniture and particleboard
- Loss or damages occurring while the items are not in the possession of SPI
SPI's maximum liability for loss, damage, expense, or cost incurred is expressly limited by the terms listed within this Agreement and is limited only to the limited storage period during which Items are in the custody of SPI. SPI is not liable for any indirect, consequential, special, exemplary, or punitive damages resulting from any use of its services. All SPI services are provided “AS IS” and SPI makes no warranty with respect to the services or the outcome of using the services. SPI disclaims any and all warranties, express or implied, with respect to the services including without limitation any implied warranty of merchantability, fitness for a particular purpose and any warranty arising from a course of dealing or usage in trade. In no event may SPI's liability to you or any third party for any loss, damage, expense, or cost incurred in excess of the fees paid to SPI or $100 per Item whichever is greater, even if such remedy should fail of its essential purpose.
Some states do not allow the limitation or exclusion of certain warranties, so the above may not apply to you.
SPI utilizes independent contractors and vendors to perform its services. You recognize the use of these parties and understand that you have no contractual agreement with any of these parties.
SUMMER PACK-IT, LLC is a privately owned limited liability company and is in no way affiliated with or endorsed by any university or college at this time.
SUMMER PACK-IT, LLC was founded and is controlled in Tallahassee, Florida with foreign entities in all US states and territories. As such, the laws of the great State of Florida will govern these Purchase Terms.
Policy and Compliance
Upon registering with us for any of our services, you acknowledge and accept the above stated Purchase Terms. SPI reserves the right to make changes to their policies and terms and conditions at any time and will provide you with notice on our website if we do so.
To contact SUMMER PACK-IT with any questions regarding our policies and terms and conditions, please email us at firstname.lastname@example.org